Public Sector Modernisation & Modern Government Administration
Tools for modernising the civil service: organisational structures, government performance management, simplifying procedures, service culture and measuring productivity in ministries and authorities.
Benghazi from orbit
Programme overview
For leaders driving civil-service reform: modernisation models from the region and the world, reviewing structures and delegations, government performance systems, procedure-simplification offices and managing change inside public institutions.
Learning Objectives
- Diagnose structural and delegation gaps in a government body.
- Design a government performance system with realistic indicators.
- Apply procedure-simplification methodology to a specific service.
- Lead change and communicate with staff through modernisation.
Target Audience
- Deputy ministers and directors-general.
- Directors of administrative development and public-sector HR.
- Members of administrative-reform committees.
Program Curriculum
- Module 1
Day 1: Models of government modernisation
- New public management and reform lessons from the region
- Reviewing structures, delegations and authority
- Module 2
Day 2: Government performance and procedure simplification
- Government performance systems and ministry indicators
- Simplification offices and measuring service time
- Module 3
Day 3: Service culture and managing change
- Building a public-service and integrity culture
- A modernisation plan for each participating body